FAQ

 

Frequently Asked Questions

What are your processing times?

Processing times are listed in each product listing under the “Processing Times” tab. These can change at any time, so please check each listing before ordering.

Do you offer free shipping?

No.

Do you combine multiple orders?

No.

Can I add, remove, or change items in my order?

No. Once an order is placed, items, colors, sizes, and quantities cannot be changed.

Can I change my shipping address?

Email blanksful@yahoo.com with the correct address. If we see the email before the order is processed, we can update it. Please double-check your address before checkout.

Why does shipping seem high?

Shipping is based on weight, package size, and distance. If a large order calculates incorrectly, we will refund the difference.

Please note: shipping charges are not just exact shipping, it is all things that go into shipping the order.

When will items restock?

All restock updates are posted in our Facebook group and groupme chat when information becomes available.

I received the wrong item, a flawed item, or I’m missing an item.

Email blanksful@yahoo.com and include your order number, photos, and the issue in one email.

My package seems lost or stuck.

Email blanksful@yahoo.com with your order number, and we will look into it.

Do you offer expedited or next-day shipping?

No. Orders ship UPS Ground or USPS Ground, and we select the best option.

I need my package by a certain date.

We do not guarantee delivery dates due to carrier delays and possible order processing errors.

Do you offer returns?

Returns are accepted only on items we normally keep in stock.
Preorders we do not normally carry cannot be returned.

Return rules:

  • Email blanksful@yahoo.com within 10 days of delivery

  • Items must be unaltered and in original condition

  • Marked-down items cannot be returned

  • Only item cost is refunded (original and return shipping is not)

  • Refunds go to the original payment method through Shopify

Each return has a specific return address tied to that order. Multiple orders must be returned separately to their assigned addresses.

Returns requested after 10 days from delivery will not be accepted. No exceptions.